!! ONLY DOWNLOAD IF YOU ARE DIRECTED BY A SUPPORT AGENT THAT YOU TRUST! !
GoTo Resolve’s mobile app lets you contact support to resolve a problem on your device.
How to use:
1. The app can be installed on your smartphone.
2. Start the app.
3. Enter the support code that was given to you by your support agent.
4. Your trusted agent should connect to your device.
Features:
Chat with the support agent immediately.
Live screen sharing with your support agent
As if they were there, let the agent troubleshoot the device.
GoTo Resolve makes use of Accessibility service to allow remote control of the device during a GoTo Resolve session. GoTo Resolve doesn’t monitor or control any behavior or action outside of a GoTo Resolve meeting.
