It’s easy to manage your Xfinity account from anywhere and at any time. It’s quick and easy to view and personalize your WiFi username and password, check for service interruptions, troubleshoot and refresh your equipment, view your bill, pay your bill, see your channel lineup, and update your account whenever you want.
Billing
EcoBill offers paperless billing. You will receive your monthly statements in your email instead of your mailbox.
Manage your account information
* View your channel lineup
* Access and edit your account information such as your password, contact number and email address.
* View or modify your Xfinity ID
* Access information about your internet use
* Check your Comcast Digital Voice number
Troubleshooting and Setup:
* You can view and personalize your WiFi password and name.
* Refresh your X1 television box and troubleshoot Xfinity devices
* Get updates about service outages and check the connection status of all your devices
* To control all your entertainment, set up your remote
Schedule an appointment
* You can check the status of your service appointment, cancel it or reschedule it.
* Determine the estimated arrival time for your tech
Get in touch
* Call Xfinity to request a callback
* Locate the closest Comcast Service Center
* Learn more about ‘Do Not Sell My Personal Information’ options at https://www.xfinity.com/privacy/manage-preference
Explanation for Android Permissions
INTERNET: Allows my account to connect via the Internet to our servers
ACCESS_NETWORK_STATE: Enables My Account to detect whether or not your device is connected
WRITE_EXTERNAL_STORAGE: Enables My Account to cache data
WRITE_CALENDAR and READ_CALENDAR: Allows My Account to create service appointment calendar events
READ_GSERVICES and GET_ACCOUNTS: Allows my account to use Google Maps, and other related services
READ_PHONE_STATE – Enables my Account to associate your Comcast login to your device so that you don’t need to log in each time you open the app
C2D_MESSAGE and RECEIVE: Allows My Account support push notifications
CAMERA VIBRATE: My Account supports credit card scanning
COARSE_LOCATION, ACCESS_WIFI_STATE and CHANGE_WIFI_STATE – Check WiFi strength, manage connectivity, troubleshoot, and more