myMetro
Contains ads
4.0star
388K reviews
100M+
Downloads
Everyone
info
About this app
This free application is used for Metro by T-Mobile customers to make changes to their account at their fingertips. Check your balance and due date, review your 4G data usage, make payments, change plans or features, and even reset your voicemail password. Just another way to take care of the simple things without making a call or standing in line.
If you're having trouble with an upgrade or crashing/freezing issues, select the MyMetro app in your phone settings and clear all app storage. Try to re-download the app from the Play Store, or just re-launch if there is not an update option. You must accept all requested permissions, turn off wifi, and upgrade to the latest version of MyMetro; otherwise the app may not work properly. Dial 888-8Metro8 and request a representative if you continue to experience issues after following these steps.
If you're having trouble with an upgrade or crashing/freezing issues, select the MyMetro app in your phone settings and clear all app storage. Try to re-download the app from the Play Store, or just re-launch if there is not an update option. You must accept all requested permissions, turn off wifi, and upgrade to the latest version of MyMetro; otherwise the app may not work properly. Dial 888-8Metro8 and request a representative if you continue to experience issues after following these steps.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.0
387K reviews
Ph D.
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May 7, 2024
This carrier has taken away our rights to exit ads by tapping the X to close the ad. One thing for certain, two things for sure, showing pop-up ads incessantly does not make me want to purchase the product being advertised. In fact, it has the complete opposite effect. MetroPCS and other cell phone service providers are showing us that they don't value our opinions, they just our money.
12 people found this review helpful
A Google user
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March 1, 2019
I've had MetroPCS for years and the service has not been an issue. My issue is that the app never works. I keep getting an error message that I need to verify I have the latest version of the app (I do), to power cycle my phone (which doesn't work), and to make sure I'm connected to the network with 3G or 4G (I am). Having an app that allows you to manage your account and pay your bill is only convenient when IT WORKS ON A CONSISTENT BASIS! Fix the app!
3,298 people found this review helpful
Becky Ann
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March 21, 2022
Metro PCS has been a nightmare since I became a customer back in November. The app freezes, customer service is a joke since it's a hit and miss on whether or not you will be connected with a representative that actually knows how to fix an issue. Mostly they just make you out to be wrong if that can't seem to come up with explanations for your questions. I wouldn't even rate it one star. Highly unrecommended!!
2,936 people found this review helpful
Metro by T-Mobile
March 23, 2022
Thank you so much for reaching out tonight, Becky. I would be pulling out my hair. Metro by T-Mobile is here for you and willing to help you out. Please send us a private message on our Facebook page for additional support. https://www.facebook.com/metrobytmobile/ -Drew
What's new
We've enhanced myMetro login for easier, but still secure access. No more phone number or SMS PIN required when using mobile data. We hope you enjoy this improvement and find it makes your experience with myMetro even better.
