Shawnna Carlson
This is a horrible App. Half the time it dosnt work, the other half has wrong info. Last year this benefit was great and the APP worked fine. During this FIRST qtr, I already had to request a new card hoping that would fix things. Somehow, It's worse now. This dam thing charged my card a little ovr $31 for an order I nvr placed, for an item that I can't use. When you call, that's a whole other nightmare. All I could do was cry in frustration.
5 people found this review helpful
Lisa Sugarman
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Constantly kicks me out !!😕😥😕 I'll be on the app trying to get my order together, but it will continue to log me out when I try to pull up an item to check it out (it doesn't do it every single time, but enough for it to be very incredibly frustrating 😕 😞when I'm trying to see what they have on their website so I can place an order. Instead of me being able to get an order together rather quickly, I have had to log back in over & over again! They need to make some major repairs on here !
43 people found this review helpful
Solutran, Inc.
May 17, 2024
Hi Lisa, thank you for reporting this issue. If you continue to experience this, please send us an email at support@healthybenefitsplus.com so we can help you directly with the app. Thank you, Anna.
Kevin Hansher
After entering username/password, it appears to start to do something, but never leaves that screen. Have logged in fine with laptop/browser interface. And with all of the reviews indicating either login or stability issues when trying to use app, it is definitely a problem with the app.
1 person found this review helpful